Please allow us 1-3 business days for processing. Delivery times can range from 1 to 7 business days for delivery depending on carrier and time of year. Carrier delays can and do occur on occasion, please check with your local carrier for delays due to weather or other reasons. We use USPS for delivery and on occasion FedEx or UPS.
If you need an order rushed, please contact us prior to placing the order (additional fees may be required).
DELIVERY TO MULTIPLE ADDRESSES
When you are shipping items to multiple addresses, you will need to place the orders separately as we only ship to the address on the order.
IMT Keepsakes is not responsible for lost packages. If your item is marked as delivered, please contact your postal service for assistance. If your item is stuck in limbo with no tracking updates, please contact our customer service here.
USPS:1st class mail is not insured
USPS: orders over $100 will require an additional insurance purchase be done prior to ordering.
SHIPPING & HANDLING FEES
Fees are shown prior to submitting your order. Fees are subject to change.